Small team, real responsibility. PO BOX 818 Winston Hills, NSW 2153. Apply: support@youritbase.com with role title + CV + 3 lines on why you.
Benefits: hybrid, training budget + certs, laptop, on-call allowance for senior, quarterly bonus on CSAT/SLA.
Junior 1 of 3Junior · Full-time · Winston Hills / Hybrid
Junior IT Support Technician
First-line support for Sydney SMB clients: onboarding, M365, printers, backups. Great entry into managed IT.
What you will do
- • Triage tickets, onsite + remote support
- • User onboarding/offboarding, M365 + MFA
- • Document fixes in knowledge base
- • Escalate with clear notes to senior techs
What you bring
- • 1+ yr helpdesk or strong home-lab + cert (CompTIA A+ / MS-900 a plus)
- • Windows 10/11, M365 basics, friendly phone manner
- • Driver licence + ability to visit Sydney clients
- • Right to work in Australia
Junior 2 of 3Junior · Full-time · Hybrid
Junior Cloud Support (Vultr / DigitalOcean / Oracle)
Help deploy and monitor small clouds: VMs, snapshots, DNS on Cloudflare, cost checks.
What you will do
- • Provision Vultr / DigitalOcean / Oracle Cloud VMs from runbooks
- • Cloudflare DNS + Tunnel setup
- • Snapshot/backup verification
- • Monthly cost + uptime reports
What you bring
- • Linux basics (SSH, systemd, ufw), DNS basics
- • Any cloud cert or personal VPS project
- • Proxmox or VirtualBox exposure a plus
- • Detail-oriented, ticket-driven
Junior 3 of 3Junior · Full-time · Hybrid
Junior Email & Deliverability Specialist (Migadu / Mxroute)
Own email onboarding: Migadu + Mxroute, SPF/DKIM/DMARC, mailbox migrations.
What you will do
- • Migadu / Mxroute mailbox setup + migrations
- • SPF, DKIM, DMARC + blacklist checks
- • Spam complaint triage
- • Client how-to guides
What you bring
- • How email works (SMTP, DNS TXT, spam filters)
- • Careful, process-following mindset
- • Writing clear client instructions
- • Experience with any mail host a plus
SeniorSenior · Full-time · Winston Hills / Hybrid
Senior Systems Engineer (Proxmox / Cloud / Security)
Lead complex builds: Proxmox clusters, private + public cloud, security hardening. Mentor juniors, own SLAs.
What you will do
- • Design Proxmox VE + ZFS + backup (PBS) for clients
- • Vultr / DO / Oracle / Synergy Wholesale infra + IaC
- • Cloudflare Zero Trust, WAF, hardening
- • Lead incidents, mentor 3 juniors, approve changes
What you bring
- • 5+ yrs syseng / MSP senior, Proxmox + Linux deep
- • Networking (VLAN, WireGuard/Tailscale, reverse proxy)
- • Security mindset (MFA, least privilege, backups tested)
- • Client-facing leadership + runbook discipline